ck888 Terms and Conditions

Scope of Agreement

By accessing the ck888 platform, creating an account, or beginning to use any service, you are considered to have fully agreed to these terms and conditions. This document is a legal agreement between the user and the ck888 platform. If you do not agree with any part of these terms, please refrain from using the platform.

Age Requirement and Eligibility

All ck888 services — casino games, sports betting, and live casino — are available only to persons aged 21 or above. You will be required to verify your age at the time of account registration. Creating an account or using the platform by minors is strictly prohibited.

• Providing the correct date of birth at the time of account registration is mandatory.
• If false information is provided during verification, the account will be permanently closed.
• If it is later proven that a user is under 21, all deposited funds will be considered void.

Right to Amend Terms

ck888 reserves the right to change, revise, or update these terms and conditions at any time. Accessing the platform after any such changes will be considered as your automatic acceptance of the new terms. It is therefore advisable to review this page before each session.

One Account Policy

Each user may create only one account. If the same person operates multiple accounts — using the same name, address, device, or payment method — all accounts will be suspended and the associated balances may be forfeited.

Account Verification (KYC)

ck888 reserves the right to verify a user's identity where necessary. The verification process may require a copy of a national ID card or passport. Withdrawals may be restricted until verification is complete.

• All information provided must be accurate and up to date.
• Refusal to verify or providing false information may result in account closure.

Account Security

It is your responsibility to keep your login credentials — username and password — completely confidential. Sharing this information with anyone else is prohibited. Report any unauthorised access or suspicious activity to the ck888 support team immediately. ck888 will not be responsible for any loss arising from third-party use or shared devices.

Supported Payment Methods

ck888 currently supports bKash, Nagad, Rocket, and Upay for deposits and withdrawals. The minimum deposit amount is ৳500 and the minimum withdrawal amount is ৳1,000. Withdrawals are generally processed within 15 minutes to 2 hours, though this may vary depending on circumstances.

Transaction Terms

• The payment method used for deposits and withdrawals must be registered under the same account.
• Using a payment method in a third party's name is prohibited.
• Once a deposit amount is confirmed, it cannot be changed.
• Verification may be required before a withdrawal request is processed.
• If suspicious financial activity is detected, the transaction may be temporarily suspended.

Currency and Conversion

All transactions on the ck888 platform are conducted in Bangladeshi Taka (৳). No other currency or cryptocurrency is accepted.

Welcome Bonus

New members will receive a 100% bonus on their first deposit, up to a maximum of ৳20,000. For example, depositing ৳1,000 will earn a ৳1,000 bonus, giving a total balance of ৳2,000, and the wagering requirement on the bonus will be ৳1,000 × 15 = ৳15,000. The bonus amount must be wagered 15 times before it can be withdrawn.

General Bonus Rules

• Each bonus offer has its own wagering requirements, which must be read before claiming.
• Bonuses may not be withdrawn before the wagering requirements are met.
• Attempting to claim bonuses from multiple accounts will result in bonus cancellation and account closure.
• There may be minimum and maximum bet limits on certain games when using bonus funds.
• ck888 reserves the right to change or cancel any bonus offer.

VIP and Cashback Terms

The VIP programme has three tiers — Bronze, Silver, and Gold. As an example for a Silver tier member: if the weekly net loss is ৳20,000, the cashback will be ৳20,000 × 0.8% = ৳160. Cashback is based on the net loss for each week and is paid at a set rate. Progression through VIP tiers depends on overall activity and contribution.

Fair Play Policy

All games on the ck888 platform are operated using software approved by the respective providers. No user may use automated software, bots, algorithms, or any other technical method to gain an advantage. If such activity is detected, the account and any associated winnings will be cancelled.

Prohibited Activities

• Using the platform for money laundering or any illegal financial activity.
• Bonus abuse — attempting to withdraw without meeting bonus requirements.
• Exploiting platform vulnerabilities or technical errors.
• Colluding with other members to influence game outcomes.
• Abusive behaviour towards the platform or its staff.

Game Results and Disputes

All game results are determined through Random Number Generator (RNG) technology. If a game is not completed due to a technical error, the bet for that round may be refunded. If you have a dispute regarding any game result, please contact the support team via 24/7 live chat or email. The final decision of ck888 will be considered binding.

Self-Control Tools

ck888 believes that gambling is a recreational activity, not a solution to financial problems. We give users the option to set spending limits, take temporary breaks, and self-exclude if needed. By following the responsible gaming guidelines, you can ensure a healthy and safe gambling experience.

Self-Exclusion and Limit Setting

If a member feels their gambling habits are getting out of control, they can contact the support team to temporarily or permanently close their account. Attempting to create a new account while self-exclusion is active will be considered a breach of these terms.

Collection of Personal Information

ck888 collects personal information for registration and service provision. Full details of how this information is used, stored, and kept secure can be found on the privacy policy page. By using the platform, you also agree to that policy.

Cookies and Tracking

The ck888 platform uses cookies and similar technologies to improve the user experience and ensure service quality. By using the platform, you consent to the use of cookies.

Ownership Rights

All content on the ck888 website — logos, designs, text, graphics, software, and databases — is the property of ck888 or the respective rights holders. Reproducing, distributing, or using any content for commercial purposes without prior written permission is strictly prohibited.

User-Submitted Content

Any information or messages submitted via chat or support channels may be used to improve service quality and ensure security. Sending abusive, threatening, or unlawful content is prohibited.

Service Interruptions and Losses

ck888 is not directly liable for losses caused by technical errors, internet connectivity issues, or unforeseen circumstances. The platform makes every effort to provide uninterrupted service, but temporary downtime may be necessary for maintenance or upgrades. For any questions related to this, please visit the FAQ page.

Third-Party Services

ck888 is not responsible for the actions of third-party game providers or payment gateways. The respective terms of each third-party service apply. The relevant provider is responsible for any delays or issues in payment processing.

Closure by the User

Any member may close their account at any time. Please complete any pending withdrawals before closing. Bonus balances remaining at the time of closure will be forfeited, but cash balances will be returned subject to applicable conditions.

Closure by ck888

In cases of serious breach of these terms, fraud, or illegal activity, ck888 reserves the right to close an account without prior notice. In such cases, any associated balance will be handled subject to review.

Dispute Resolution Process

In the event of any dispute or complaint, please contact the ck888 support team directly in the first instance. Support is available 24/7 via live chat and email in both Bengali and English. ck888 reviews all complaints impartially and aims to provide a resolution as quickly as possible.

General Terms

If any part of these terms and conditions is found to be invalid or unenforceable, the remaining parts will continue to be fully effective. This document is the final agreement between ck888 and the user, and it takes precedence over any prior verbal or written understanding. To learn more about ck888, please visit the about us page.